
Solutions Development Professional
2 weeks ago
Our company seeks a skilled and customer-focused Product Solutions Manager to bridge the gap between our customers' needs and our product development teams.
This role is central to ensuring our solutions deliver maximum value to clients, particularly in the government sector, while aligning with our product vision and strategic priorities.
You will lead customer-facing workshops, deliver training, capture business and technical requirements, guide solution design, and champion customer perspectives throughout the product lifecycle.
The key responsibilities include:
- Leading customer workshops to capture needs, constraints, operational context, and success criteria.
- Gathering and documenting customer requirements, translating them into clear, actionable product and technical specifications.
- Showing product capabilities and guiding customers through relevant use cases to maximize adoption and value realization, planning and leading customer training activities.
As a key member of our team, you will play a critical role in shaping our product offerings and ensuring they meet customer needs throughout their lifecycle. This includes staying in touch with our strategic customers, making sure we understand them and consistently deliver value through our products.
Additionally, you will push new business and support ongoing pre-sale activities (discovery, RFP/RFI/RFQ, proposals).
Collaboration is key in this role, as you will work closely with sales teams as well as with corporate, R&D, and support functions.
The ideal candidate will have strong familiarity with Telecom / Telephony / Cellular / Analytics Domain and IP network technologies, with deep expertise. Hands-on experience in SIGINT collection systems within Intelligence, Security, or Cyber domains is a strong advantage.
They will be able to translate technical concepts into business value and vice versa, experience working with Agile teams, participating in sprint planning, and backlog grooming – advantage. Experience in training & documentation creation or as a technical instructor – nice to have.
A Bachelor's degree in computer science, Engineering, or a related field is required, excellent English skills are also necessary.
The key attributes of this role include:
- Customer-centric mindset with a passion for delivering value.
- Strategic thinker who can also execute tactically.
- Adaptable and comfortable in dynamic, fast-changing environments.
- Skilled at building trust and credibility with diverse stakeholders.
- Strong analytical and problem-solving abilities.
Travel Requirements: Willingness to travel to client locations as needed up to 30% of time.
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