Microsoft Dynamics CRM/365 Implementation Expert
1 week ago
We are seeking a seasoned Microsoft Dynamics CRM/365 Implementation Expert to join our team at LTIMindtree. As a key member of our organization, you will be responsible for delivering high-quality solutions that meet the needs of our clients.
About the Role:
- You will have 4-17 years of experience in implementing Microsoft Dynamics CRM/365 solutions, with a strong focus on core modules.
- With a minimum of 3 years of experience as a functional consultant, you will possess excellent analytical, research, and troubleshooting skills to identify root causes.
- Your technical expertise will enable you to configure, install, and troubleshoot servers, as well as provide training and support to users.
- As an expert in MS CRM Sales, Service, and Marketing modules, you will work closely with our clients to understand their business requirements and deliver tailored solutions.
Key Requirements:
- Minimum 3 years of experience in Technical Support
- Customer Service module experience
- Experience of implementing Omnichannel
- Strong understanding of Dynamics 365 Common Data Model and Common Data Model
- Familiarity with Power Apps, Flow, and Power BI
Preferred Skills:
- Knowledge of Customer Engagement, including Field Services, and Project Service Automation
- MS CRM configuration knowledge
- Application integrations knowledge with MS CRM
- Certified in MS Dynamics
Salary Estimate: ₹15,00,000 - ₹25,00,000 per annum (depending on location and experience)
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