Microsoft Dynamics CRM/365 Implementation Expert

1 week ago


Kolkata, West Bengal, India LTIMindtree Full time

We are seeking a seasoned Microsoft Dynamics CRM/365 Implementation Expert to join our team at LTIMindtree. As a key member of our organization, you will be responsible for delivering high-quality solutions that meet the needs of our clients.

About the Role:

  • You will have 4-17 years of experience in implementing Microsoft Dynamics CRM/365 solutions, with a strong focus on core modules.
  • With a minimum of 3 years of experience as a functional consultant, you will possess excellent analytical, research, and troubleshooting skills to identify root causes.
  • Your technical expertise will enable you to configure, install, and troubleshoot servers, as well as provide training and support to users.
  • As an expert in MS CRM Sales, Service, and Marketing modules, you will work closely with our clients to understand their business requirements and deliver tailored solutions.

Key Requirements:

  • Minimum 3 years of experience in Technical Support
  • Customer Service module experience
  • Experience of implementing Omnichannel
  • Strong understanding of Dynamics 365 Common Data Model and Common Data Model
  • Familiarity with Power Apps, Flow, and Power BI

Preferred Skills:

  • Knowledge of Customer Engagement, including Field Services, and Project Service Automation
  • MS CRM configuration knowledge
  • Application integrations knowledge with MS CRM
  • Certified in MS Dynamics

Salary Estimate: ₹15,00,000 - ₹25,00,000 per annum (depending on location and experience)



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