
Quality Assurance Professional
3 days ago
Job Description
As a Quality Assurance Manager, you will be responsible for ensuring the quality and accuracy of mortgage underwriting transactions. You will develop and implement quality assurance standards, conduct audits, and identify areas for improvement.
Key Responsibilities
- Develop Quality Standards: Create comprehensive quality standards and guidelines for mortgage underwriting processes to ensure adherence to regulatory requirements and internal policies.
- Conduct Audits: Perform regular audits of mortgage underwriting transactions to identify and assess quality issues, risks, and non-compliance.
- Identify Improvement Areas: Analyze audit findings and data to identify areas for process improvement, efficiency enhancements, and risk mitigation.
- Regulatory Compliance: Ensure all underwriting practices comply with local regulations such as National Consumer Credit Protection Act (NCCP), APRA guidelines and responsible lending obligations.
- Implement Corrective Actions: Develop and implement corrective action plans to address identified quality issues and prevent recurrence.
- Monitor and Report: Track quality metrics and report on performance to management, highlighting trends, risks, and opportunities for improvement.
- Train and Educate: Provide training and education to underwriting staff on quality standards, procedures, and best practices.
- Collaborate with Stakeholders: Work closely with underwriting management, operations, risk management, and compliance to ensure alignment and effective quality management.
Required Skills and Qualifications
You must have a strong understanding of Australian mortgage underwriting guidelines, regulations, and industry best practices. You should also have knowledge of Australian regulatory compliance requirements, experience in an Australian mortgage banking or financial services environment, and excellent analytical and problem-solving skills.
Benefits
This role offers the opportunity to work in a dynamic and growing organization, with a competitive salary and benefits package.
Others
Please note that this is a full-time position, and you will be required to work in our office located in IND Bangalore - MTP C4, 3rd Flr. If you are a California resident, please be aware that by submitting your information, you acknowledge that you have read and have access to the relevant terms and conditions.
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