Business Development Specialist

2 weeks ago

Thiruvananthapuram, Kerala, India beBeeCustomerSuccess Full time ₹ 30,00,000 - ₹ 55,00,000

Job Role: Customer Success Partner

  • Orient new talent and facilitate their understanding of program fundamentals.
  • Mentor individuals to achieve their objectives, based on their expectations.
  • Keep talent updated via multiple channels.
  • Assess performance and propose interventions for improvement.
  • Manage a database of talent interactions and growth.
  • Provide regular feedback and motivation to underperforming talent.
  • Oversee preparation for placement activities to maximize offers.
  • Serve as a liaison between the program team and talent, ensuring feedback and iterative improvement.
  • Influence the program schedule by working with the program team.

Essential Skills:

  • Excellent written and verbal communication skills.
  • High customer-centricity, with patience and empathy.
  • Good problem-solving skills.
  • Ability to manage clear internal communication.
  • Decent proficiency in MS Office Suite.

This role is ideal for those who enjoy motivating people, are customer-focused, and thrive in emerging business environments.

Key Responsibilities:

  • Collaborate with cross-functional teams to drive business outcomes.
  • Develop and implement strategies to enhance talent engagement and growth.
  • Conduct regular check-ins with talent to provide support and guidance.
  • Analyze data to identify trends and areas for improvement.
  • Stay up-to-date with industry developments and best practices.

Required Qualifications:

  • Bachelor's degree in Business Administration or related field.
  • Minimum 2 years of experience in customer-facing roles.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Proficiency in MS Office Suite.

Why Choose This Role?

This role offers a unique opportunity to make a meaningful impact on our business outcomes. As a Customer Success Partner, you will play a critical role in driving talent engagement and growth. If you are passionate about helping others succeed and thrive in a dynamic environment, this role may be the perfect fit for you.

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