
Operations Manager
1 day ago
We are seeking an experienced and dynamic Production Operations Manager to lead our operations across multiple manufacturing partners.
This role is crucial in ensuring seamless production execution, cost efficiency, and consistent quality delivery in a fast-growing FMCG environment.
The ideal candidate is a strong executor and collaborator who thrives in high-growth, high-accountability environments and brings operational discipline with strategic foresight.
Key Responsibilities:
A. Production Oversight & Execution
- Manage end-to-end production operations across all manufacturing units.
- Conduct daily/weekly reviews with internal teams and co-manufacturing partners to monitor progress, flag risks, and drive accountability.
- Ensure on-time dispatch of finished goods aligned to demand plans and customer requirements.
B. Planning & Coordination
- Lead weekly/monthly production planning aligned to sales forecasts and capacity availability.
- Collaborate with the procurement team for raw material/product availability and capacity scheduling.
- Represent production in EOS/L10 weekly meetings to align goals and report operational performance.
C. Quality, Compliance & Documentation
- Ensure adherence to SOPs and quality standards across all production units.
- Conduct monthly cycle count for raw material, product, and finished goods inventory at co-manufacturers; review and validate monthly stock reports.
- Drive RCA and CAPA for process deviations and implement preventive controls.
- Ensure complete documentation of production batches, checklists, and reporting formats as per regulatory and internal requirements.
D. Packaging & Artwork Coordination
- Collaborate with design, marketing, and procurement teams to review and finalize packaging artworks from a manufacturability and compliance lens.
E. Process Excellence & Strategic Initiatives
- Drive continuous improvement in production processes, line efficiency, changeover time, wastages, and material yields.
- Support strategic initiatives like capacity expansion, SKU rationalization, or alternate vendor onboarding.
- Implement best practices to scale operations with agility while maintaining cost and quality benchmarks.
F. Stakeholder Management
- Act as the single point of contact for internal stakeholders and external co-manufacturing partners on all production, compliance, and accounting matters.
- Facilitate proactive communication to ensure alignment between demand, production, supply chain, and procurement teams.
Key Skills & Competencies:
- Strong domain knowledge of FMCG food production and co-manufacturing conversion cost models.
- Proven experience in production planning, shop floor execution, and performance monitoring.
- Familiarity with food safety, quality audits, and statutory compliance requirements.
- Process-oriented with a continuous improvement mindset.
- Analytical thinker with attention to detail.
- Strong people leadership, communication, and stakeholder management skills.
- Ability to manage ambiguity, scale complexity, and deliver under pressure.
Requirements:
8-12 years of experience in FMCG/Food Manufacturing, preferably with hands-on experience managing production and quality at external co-manufacturing setups.
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