
High-Profile Account Manager
2 days ago
We are seeking a highly skilled professional to fill the role of Senior Project Coordinator. This individual will be responsible for managing complex projects, ensuring profitability, and identifying opportunities for revenue growth.
Key Responsibilities- Manage highly complex assignments with high risk impact on account/business unit performance.
- Ensure profitability of assigned accounts and identify opportunities for revenue growth.
- Responsible for account mining to spot and create new business opportunities.
- Serve as single point of contact for clients and ensure excellent experience through effective delivery management.
- Scope Management: Capture and convert scope changes into billable change requests.
- Partner with clients to leverage Ivy's product for maximum business value.
- Implement industry best practices and Ivy standards in assigned accounts.
- Enable partnerships to integrate solutions with other Ivy products, third-party solutions, or service providers.
- Strategic thinker with strong problem-solving skills and initiative.
- 12+ years of experience in managing complex projects across multiple shores and technologies.
- Ability to collaborate internally, with partners, and customers to deliver desired solutions.
- Business acumen and excellent communication skills to engage with all client levels.
- Ability to lead and mentor large teams and understand client needs.
- Experience in customer management, particularly in Southeast Asia markets.
- Managed PMs and worked on Agile methodology projects.
- Understanding of program management and certification is a plus.
- Development background in .net and product or SAAS experience are preferred.
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