Outbound Credit Specialist

9 hours ago

Bengaluru, Karnataka, India beBeeCredit Full time ₹ 9,00,000 - ₹ 12,00,000
Job Title:

Credit Recovery Specialist

Key Responsibilities:
  • Establish contact with customers to discuss overdue accounts and negotiate payment arrangements.
  • Address customer inquiries regarding billing, account status, and available payment options to ensure a seamless experience.
  • Maintain professional communication while negotiating payment commitments and resolving any discrepancies or issues raised by customers.
  • Accurately document all interactions, including payment agreements and outcomes in the company's database for tracking purposes.
  • Collaborate with the finance department to monitor collections and provide regular updates on account status ensuring timely resolution.
  • Follow up on promised payments and address any concerns or disputes that may arise during the collection process.
  • Ensure compliance with established policies and regulatory guidelines to maintain a positive reputation.

Benefits include opportunities for professional growth and development within a dynamic work environment promoting teamwork and collaboration.

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