Project Leader
2 months ago
About TeamLease Edtech, a leading learning solutions company providing comprehensive services across Universities and Corporates.
We have an exclusive partnership with 40 of India's largest Universities across 16 Indian states, we train 3.5 Lakh students on our platform through 9 Indian languages, work with 500 corporates in their upskilling/skilling initiatives and manage over 200 degree, diploma, certificate programs.
Key Responsibilities:
Effective student support team leadership and service delivery as per the SLA.
Exam, application, and student support services
Student learning success management
Regular check-ins with participants to assess progress, address concerns, and provide encouragement.
Client Centricity and University Relationship Management:
Analysis of feedback data to identify trends, assess program effectiveness, and recommend enhancements to curriculum, delivery methods, and student support services.
Collection of feedback from participants regarding their academic experience, program satisfaction, and areas for improvement.
Maintenance of all reports and records.
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