Retail Store Operations Manager

3 weeks ago


Ahmedabad, Gujarat, India Vodafone Idea Limited Full time

Vodafone Idea Limited is a leading telecom service provider in India, offering pan-India voice and data services across 2G, 3G, and 4G platforms. As a Store Manager - Retail Operations, you will be responsible for delivering delightful customer experiences and contributing to the creation of a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow.

Key Responsibilities:

  • Overall responsibility for activities at a VIL store, spanning customer service, store-level sales, and revenue targets across all products.
  • Leading a team of store staff to achieve sales and revenue targets.
  • Ensuring excellent customer service and handling customer complaints.
  • Managing store operations, including inventory management, store appearance, and employee performance.
  • Developing and implementing marketing strategies to drive sales and revenue growth.

Requirements:

  • Graduate degree.
  • 2-5 years of experience in a retail or telecom industry.
  • Excellent communication and convincing skills.
  • Customer handling and store handling skills.
  • Decision-making and delivering results.

About Vodafone Idea Limited:

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership, listed on the National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.



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