Retail Store Operations Manager
3 weeks ago
Vodafone Idea Limited is a leading telecom service provider in India, offering pan-India voice and data services across 2G, 3G, and 4G platforms. As a Store Manager - Retail Operations, you will be responsible for delivering delightful customer experiences and contributing to the creation of a truly 'Digital India' by enabling millions of citizens to connect and build a better tomorrow.
Key Responsibilities:
- Overall responsibility for activities at a VIL store, spanning customer service, store-level sales, and revenue targets across all products.
- Leading a team of store staff to achieve sales and revenue targets.
- Ensuring excellent customer service and handling customer complaints.
- Managing store operations, including inventory management, store appearance, and employee performance.
- Developing and implementing marketing strategies to drive sales and revenue growth.
Requirements:
- Graduate degree.
- 2-5 years of experience in a retail or telecom industry.
- Excellent communication and convincing skills.
- Customer handling and store handling skills.
- Decision-making and delivering results.
About Vodafone Idea Limited:
Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership, listed on the National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India.
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