Remote Workday Support Specialist

20 hours ago

India beBeeWorkday Full time ₹ 75,00,000 - ₹ 1,50,00,000

About us:

We are a leading provider of Workday solutions, seeking an experienced consultant to provide functional and technical support for our client's platform.

This is a remote role supporting an Australian organisation, requiring excellent problem-solving skills, stakeholder engagement, and a strong understanding of Workday modules and integrations.

  • Manage day-to-day support requests
  • Ensure system stability
  • Deliver continuous improvement initiatives across HR, Payroll, Finance, or other Workday modules in scope
Key Responsibilities:
  • Provide L2/L3 support for Workday users, ensuring timely resolution of incidents and service requests
  • Monitor, troubleshoot, and maintain Workday integrations and business processes
Collaboration and Training:
  • Partner with stakeholders to understand business requirements and provide Workday solutions
  • Assist with configuration changes, enhancements, and release management
  • Conduct impact assessments for Workday updates and new functionality
Documentation and Compliance:
  • Prepare and maintain documentation (knowledge base articles, process flows, support procedures)
  • Ensure compliance with data security, privacy, and audit requirements

Requirements:

  • 3+ years' experience working with Workday in a support or consulting capacity
  • Strong hands-on knowledge of at least two Workday modules (e.g., HCM, Payroll, Recruiting, Finance, Absence, Time Tracking)
  • Experience supporting Workday integrations (EIB, Core Connectors, Studio)

Benefits include:

  • 100% remote work arrangement servicing a leading Australian organization
  • Exposure to diverse Workday modules and projects
  • A collaborative and supportive virtual team environment
  • The opportunity to influence ongoing enhancements and transformation initiatives

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