Pharmacy Operations Specialist

6 hours ago

Rajahmundry, Andhra Pradesh, India beBeePharmacy Full time ₹ 9,00,000 - ₹ 12,00,000
Pharmacy Operations Manager

Job Summary:

We are seeking a detail-oriented Pharmacy Operations Manager to oversee pharmacy operations at our retail store. The pharmacist will be responsible for dispensing medications, ensuring compliance with regulations, providing expert advice to customers, and ensuring the highest standards of pharmaceutical care.

Key Responsibilities:

  • Prescription Fulfilment: Attend prescriptions at the sales counter, ensure accurate dispensing, and provide advice on correct dosage and medication use.
  • Stock Management & Substitution: If prescribed medications are unavailable, source them from in-house pharmacies to ensure 100% fulfilment of the prescription.
  • Patient Counselling: Provide patients/customers with detailed information on medication usage, potential side effects, and health advice to ensure optimal therapeutic outcomes.
  • Delivery Coordination: Maintain a register for delivery requests and follow up to ensure timely and accurate delivery of medicines to customers.
  • Customer Support & Inquiries: Manage inbound calls with a focus on providing drug information, patient education, and responding to queries related to drug therapy, home delivery orders, and medication concerns.
  • Cash Handling: Assist with cash transactions and billing at the counter when needed.
  • Proper Storage & Security: Ensure that all medications are stored correctly, including temperature-sensitive drugs that require refrigeration and ensuring proper security measures are in place.
  • Inventory Verification: Conduct thorough checks of received stock, including quantity, MRP, batch number, and expiry date, before entering the data into the system.
  • Stock Entry & Cross-Verification: Accurately input stock data into the system and cross-check received items against the store's inventory records to maintain accuracy.
  • Regular Stock Audits: Perform regular physical stock counts, categorizing by type (e.g., Tablets, Syrups, Injections, etc.) twice a week, and verify fast-moving items on a daily basis.
  • Regulatory Compliance: Ensure compliance with state and national pharmacy laws, regulations, and policies.

Requirements & Skill:

Qualifications & Experience

  • Minimum Bachelor's degree in Pharmacy (B. Pharm)
  • Valid pharmacist license as per state or national regulations.
  • Minimum 1 to 3 years of experience in a retail pharmacy setting.

Key Skills & Competence:

  • Strong knowledge of prescription decoding, medical abbreviations, and handwriting recognition.
  • In-depth understanding of drug interactions, side effects, and alternative medications.
  • Excellent communication and customer service skills.
  • Ability to provide clear explanations regarding medications and their usage.
  • Attention to detail and high level of accuracy in dispensing medicines.
  • Strong organizational and inventory management skills.
  • Knowledge of pharmacy regulations and industry best practices.

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