Operations Director

4 weeks ago


Bengaluru, Karnataka, India ASSPL - Maharashtra Full time
Job Title: Operations Director

Job Description:
A strategic and people leader, the Operations Director is empowered with complete operations responsibility for Outbound/FCD/Changeops or IB. She/he creates building-level cost efficiencies at a Six sigma level, coupled with driving Regional/National level key initiatives.

Responsibilities:
- Ensure a safe work environment for all associates
- Lead and supervise a team of Area Managers, TL's as direct reportees supported by PAs and Associates in Outbound Operations
- Responsible for the overall Safety, Quality, Productivity and Delivery performance of Outbound Operations
- Strategic planning and forecasting; appraise performance; resolve problems; and address staffing needs
- Review the work forecasts and determine productivity requirements to produce/deliver during the day to meet the overall building objectives
- Ensuring building health and inventory metrics with best-in-class quality metrics
- Ensure BM rates and OP2 throughput deliverables
- Interface well with other OM's, taking up cross-functionally the adoption of best practices
- Proactively identify and lead process improvement initiatives
- Learn and understand the system interventions for order processing. Apprise teams down the line of new process implementation and control measures required
- Lead ART (Annual Sale) events from capacity planning perspective and prepare Man, Material, Machine in its perspectives
- Carry out machine (resources) planning periodically and remove/reduce capacity constraints if any in coordination with Resource planning and Finance teams
- Ensure best practices in people management and accountable for FC's compliance, Connections and scorecards
- Manage People and team development
- Understand Flex levers, take up new Amazon technicalities associated with the role's requirements and Amazon ERP systems
- Create leaders and talent pipeline. Good stakeholder management and project management skills
- Do cross-functional and cross-mile interfacing and take up for the best practices and initiatives

Basic Qualifications:
- Bachelor's degree in business, engineering, operations, supply chain, transportation logistics

Preferred Qualifications:
- Engineering/NITEEE
- Masters in Management/Supply Chain
- Experience of handling a team of > 5-10 managers
- Experience preferably of >10 years
- Preferably manufacturing or Ecommerce background
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