Lead Clinician

Clinical Operations Director

• Provides strategic and administrative direction for the clinical operation of medical departments and services.

• Responsible for the coordination and oversight of all medical care and support clinical related quality monitoring/accreditation/quality assurance.

1. Oversight of all medical care provided at the unit and quality of clinical services rendered.

1. Ensure statutory compliances with regards to MTP, PCPNDT, AERB, Radiation Safety etc.

1. Analyze departmental performance and optimize resource allocation.

1. Participate in tariff revision and clinical compensation patterns.

1. Monitor and analyze performance metrics for retainers.

1. Rationalize Doctor costs and optimize utilization.

1. Analyze and optimize surgical and Medical Charges.

1. Responsible for clinician/clinical related quality monitoring/accreditation/quality assurance services.

1. Coordinate and conduct medical advisory board meetings, Clinical HOD Committee, departmental meetings. Participate and contribute to Infection Control Committee, Pharmacy and Therapeutic Committee, Ethics Committee, Blood transfusion Committee, CPR analysis Committee.

1. Oversight of reporting and communication of quality improvement initiatives, quality and patient safety awareness, safety culture survey administration, and recognition programs.

1. Addressing requirements of consultants and recruitment of consultants.

1. Induction, On boarding, Credentialing and privileging, formulating contracts with inputs from Hospital Director for new Consultants. Training and re-privileging and monitoring performance and appraisal of Consultants and maintaining personnel files.

1. Addressing clinical Patient concerns/complaints/potential medico legal complaints in coordination with treating Doctor. To review, peer review and formulate draft replies for medico legal cases with inputs from treating team.

1. Conducting Morbidity Mortality meetings periodically and reviewing cases.

1. Audit-Clinical billing codes.

1. To provide clinical input to Unit Head whenever required for medico legal cases received.

1. Any new projects for optimization as per the Medical Admin with regard to clinical assessment.

1. To engage with the team through various initiatives like training, performance management, continual feedback, coaching and reward and recognize people to motivate them to deliver desired results.

1. Recommend junior clinical manpower for effective functioning of clinical departments.

1. Evaluate and initiate academic activities and programs like DNB/FNB/Fellowship/Training and certification Courses.

1. Ensure training of doctors on patient safety, service excellence initiatives and healthcare communication.

1. Prepare biomedical equipment capital expenditure budget based on inputs from clinicians and biomedical department. Planning, rationalizing and optimizing utilization of equipment and providing inputs for procurement.

1. Oversight of medical records department and initiate digitization, Electronic records where feasible.

1. Conduct awareness programs, campaigns and drives for dissemination of service excellence initiatives, patient experience videos, effective communication strategies.

1. Medical audits and facilitator of JCI/NABH Accreditation.