Dental Professional | Operations Expert
5 days ago
Job Description:
Dental Professional | Operations Expert
We are seeking a highly skilled Dental Professional to join our team at Illusion Dental Laboratory. As a key member of our operations team, you will be responsible for coordinating with doctors, sales teams, and lab staff to ensure seamless operations.
Key Responsibilities:
- Maintain accurate records of customer interactions
- Analyze customer feedback and data to identify trends and areas for improvement
- Offer expert consultation to prosthodontists and general dentists in complex cases
- Regularly coordinate with different departments to ensure smooth operations
- Address complaints received from doctors and resolve issues
- Monitor and provide feedback to team members on complex cases
- Identify and conduct training for team members to maximize their potential
- Implement strategies to improve customer satisfaction and loyalty
- Stay up-to-date with industry trends and best practices
Requirements:
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Excellent time management skills
- Comfortable working in a non-clinical role
About Us:
Illusion Dental Laboratory is a leading provider of dental solutions. We are committed to delivering exceptional service and quality products to our customers.
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