Customer Service Ambassador

3 hours ago


Guntur, Andhra Pradesh, India beBeeService Full time ₹ 90,00,000 - ₹ 1,20,00,000
Customer Service Ambassador

Seamless travel experiences for customers depend on effective management of their needs.

We seek a Customer Service Ambassador to handle real-time queries, manage escalations, and ensure customer satisfaction.

  • Provide timely and professional responses to customer inquiries.
  • Manage escalation processes efficiently and resolve issues promptly.
  • Collaborate with suppliers and hotels to resolve urgent issues.
  • Maintain open communication with customers throughout their journey.
  • Document all interactions for continuous service improvement.

Key Requirements:

  • 1-3 years of experience in customer service, travel operations, or related fields.
  • Strong problem-solving and decision-making skills.
  • Excellent communication skills and ability to handle high-pressure situations.
  • Familiarity with travel bookings and emergency procedures.

What We Offer:

  • A competitive salary package.
  • The opportunity to work in a dynamic and growing company.
  • A collaborative team environment that values customer satisfaction.


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