Global Customer Support Representative

7 days ago

Bengaluru Bangalore Pune, India beBeeCustomer Full time ₹ 2,50,000 - ₹ 5,00,000

GHRS Training is seeking a dedicated and articulate customer service professional to join our team for an international voice process.

This is an excellent opportunity for graduates with a proven track record in global customer support to excel in a dynamic environment.

Key Responsibilities:

  • Handle inbound and/or outbound customer inquiries with professionalism and efficiency via voice communication.
  • Provide accurate information, troubleshoot issues, and resolve customer concerns in a timely manner.
  • Maintain a high level of customer satisfaction by delivering exceptional service.
  • Adhere to communication protocols, policies, and procedures.
  • Document all customer interactions accurately in the designated system.

About You:

  • Any Graduate with a minimum knowledge on international voice process is required.
  • You possess excellent verbal communication skills in English, with a clear accent and strong articulation.
  • You are customer-centric, with a strong ability to empathize and build rapport with diverse customers.
  • You are a quick learner, adaptable, and can thrive in a fast-paced environment.
  • You demonstrate strong problem-solving skills and attention to detail.

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