ServiceNow ITSM Professional

4 days ago

Ahmedabad, Gujarat, India beBeeServiceNow Full time ₹ 15,00,000 - ₹ 17,50,000
Job Opportunity

We are seeking an experienced ServiceNow ITSM professional to join our team.

The ideal candidate will have a strong background in IT software development related streams, with experience in analyzing and reviewing business and technical requirements.

They will be responsible for developing, testing, configuring, and integrating modules from ServiceNow with a focus on all ITSM modules - Incident, Request, Problem, Change, Knowledge, Portal, Flow Designer, CSDM.

Key Responsibilities
  • Develop custom software/app solutions as required through scripting and software development.
  • Capture requirements from Business stakeholders & SMEs through demonstrations and workshops.
  • Coordinate with internal/external stakeholders for development of user stories, configurations, and get it delivered on agreed timelines.
  • Manage BAU tasks.
  • Provide value-based assessments and workshops to help maximize business results from ServiceNow software.
Required Skills and Qualifications

The ideal candidate should have at least 3-5 years of ServiceNow ITSM, custom app development experience, configuring ServiceNow ITSM modules, Portal, front-end.

They should have hands-on developer experience in ITSM, Scoped Application design, Workflow or Flow Designer, Integration Hub, B2B integrations.

They should also have a deep understanding of REST, WSDL, JSON and ability to integrate with other third-party applications, data sources.

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