Travel Industry Specialist
2 days ago
Company Overview
EaseBiz Fintech Solution is a pioneering company in the financial technology sector, offering innovative solutions to businesses and individuals alike.
Job Title: Travel Executive
We are seeking an experienced and skilled Travel Executive to join our team. As a key member of our operations department, you will be responsible for ensuring seamless travel experiences for our clients.
About the Role
The successful candidate will have extensive knowledge of the travel industry, with a proven track record of delivering high-quality results in a fast-paced environment.
Key Responsibilities:
- Flight Ticket Booking: You will be responsible for booking flights for our clients, ensuring that all arrangements are made efficiently and effectively.
- Hotel Booking: You will also be responsible for booking hotels for our clients, taking into account their specific needs and preferences.
- Package Planning: In collaboration with our sales team, you will plan and coordinate packages for our clients, ensuring that they meet their requirements and exceed their expectations.
- Client Queries: You will process client queries in a timely and professional manner, providing clear and concise information to resolve any issues or concerns.
- Feedback: You will follow up with clients to gather feedback on their travel experiences, using this information to improve our services and enhance customer satisfaction.
- Confirmations and Payment: You will confirm travel arrangements with clients and handle payment processing, ensuring that all transactions are secure and transparent.
- Computer Proficiency: You must be computer proficient, with excellent skills in Microsoft Office and other relevant software applications.
Requirements and Qualifications
To be successful in this role, you must possess the following qualifications and characteristics:
Education: Bachelor's degree in a relevant field (e.g., hospitality, tourism management)
Experience: Minimum 2 years of experience in the travel industry, with a proven track record of delivering high-quality results
Skills: Excellent communication and interpersonal skills, strong problem-solving abilities, and proficiency in Microsoft Office
Benefits
We offer a competitive salary package, including:
- Estimated Salary: $60,000 - $80,000 per annum, depending on experience
- Benefits Package: Comprehensive health insurance, retirement savings plan, and paid time off
Other Information
Please note that this role requires flexibility, as you may be required to work varying hours, including evenings and weekends.
We are an equal opportunities employer and welcome applications from candidates of all backgrounds and nationalities.
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