
Technical Customer Service Advocate
11 hours ago
We are seeking an Inbound Technical Support Representative to join our team.
This is a full-time position available in our Mumbai office.
- Shifts are available between 4pm-10am IST.
- The ideal candidate will be fluent in speaking, writing, and reading English.
About the Role
This role involves handling inbound calls from existing customers. The representative will work in a team-oriented environment, collaborating with others to provide exceptional customer service.
Responsibilities:
- Answering incoming calls and resolving customer queries
- Providing assistance to customers through various communication channels
- Working with colleagues to achieve team goals and objectives
Requirements
To be successful in this role, you will need:
- Experience working in a call center environment
- Excellent customer service skills
- Strong English communication and people skills
- Ability to multitask and work effectively under pressure
Benefits
As an employee of our company, you can expect:
- A competitive salary package
- Paid time off and training opportunities
- Ongoing development classes
Location
The role is based in Goregaon West, Mumbai. You must be able to commute to our office regularly.
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