Technical Customer Service Advocate

11 hours ago


Meerut, Uttar Pradesh, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000
Job Opportunity

We are seeking an Inbound Technical Support Representative to join our team.

This is a full-time position available in our Mumbai office.

  • Shifts are available between 4pm-10am IST.
  • The ideal candidate will be fluent in speaking, writing, and reading English.

About the Role

This role involves handling inbound calls from existing customers. The representative will work in a team-oriented environment, collaborating with others to provide exceptional customer service.

Responsibilities:

  • Answering incoming calls and resolving customer queries
  • Providing assistance to customers through various communication channels
  • Working with colleagues to achieve team goals and objectives

Requirements

To be successful in this role, you will need:

  • Experience working in a call center environment
  • Excellent customer service skills
  • Strong English communication and people skills
  • Ability to multitask and work effectively under pressure

Benefits

As an employee of our company, you can expect:

  • A competitive salary package
  • Paid time off and training opportunities
  • Ongoing development classes

Location

The role is based in Goregaon West, Mumbai. You must be able to commute to our office regularly.



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