Current jobs related to Customer Support Representative - Chennai, Tamil Nadu - beBeeCustomerSupport
-
Customer support
2 weeks ago
Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 11,300 - ₹ 13,300 per yearJob Title: Customer Support Executive (CM Helpline)Company: ICCS (TNCM)Job Type: Full-timeSalary Package:CTC: 13,300Take-home salary: 11,300Shift Timings:10:00 AM to 6:00 PM2:00 PM to 6:00 PM (flexible shifts)Qualification:Any degree (freshers welcome)Address: 269Q+4X9, Government Data Centre Rd, Surya Nagar, Kotturpuram, Chennai, Tamil Nadu 600085Link: Job...
-
Customer support
2 weeks ago
Chennai, Tamil Nadu, India Insight Customer Call Solutions Ltd Full time ₹ 18,000 per year*Job Title:* Voice Process Executive*Company:* ICCS (for Netmeds)*Location:* Royapettah, Express Avenue Mall, 7th Gate, 7th Floor*Job Description:*We are seeking a highly motivated and experienced Voice Process Executive to join our team at ICCS for Netmeds. As a Voice Process Executive, you will be responsible for handling customer interactions via phone,...
-
Customer Experience Representative
2 weeks ago
Chennai, Tamil Nadu, India beBeeCustomerExperience Full time ₹ 24,00,000 - ₹ 48,00,000Job Title: Customer Experience RepresentativeKey Responsibilities:Manage a team of customer service representatives.Oversee the day-to-day activities of the customer service department.Analyze and resolve customer complaints in a timely manner.Develop and implement customer service policies and procedures.Plan and coordinate training programs for customer...
-
Customer Service Representative
2 weeks ago
Chennai, Tamil Nadu, India RemitBee™ Full time ₹ 5,00,000 - ₹ 10,00,000 per yearCustomer Service Representative – Join the Frontline of FinTech Support Position: Customer Service Representative Location: Chennai Employment Type: Full-Time (Weekends Weeknights)About RemitBee At RemitBee, we are passionate about helping people send money internationally with ease, security, and the best exchange rates. Our mission is to empower...
-
Customer Service Representative
2 weeks ago
Chennai, Tamil Nadu, India beBeeCustomerService Full time ₹ 15,000 - ₹ 19,000Job Title: Customer Service RepresentativeWe are seeking a skilled and courteous customer service representative to join our team.This is an excellent opportunity for individuals who enjoy interacting with people and resolving issues in a professional manner.Key Responsibilities:Provide exceptional customer support via phone, email, or chat.Respond to...
-
Chennai, Tamil Nadu, India ACV Auctions Full time ₹ 2,00,000 - ₹ 6,00,000 per yearIf you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in...
-
Chennai, Tamil Nadu, India ACV Full time ₹ 2,00,000 - ₹ 6,00,000 per yearIf you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in...
-
Customer Support
2 weeks ago
Chennai, Tamil Nadu, India HireMe Full time ₹ 20,000 - ₹ 25,000 per yearJob descriptionResponsibilitiesThis is a full-time on-site role for a Customer Support, located in Chennai. The Customer Support Representative will be responsible for interacting with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Daily tasks include handling customer interactions,...
-
Customer Service Representative
2 weeks ago
Chennai, Tamil Nadu, India beBeeRepresentative Full time ₹ 24,00,000 - ₹ 48,00,000Customer Service RepresentativeWe are looking for a highly motivated and skilled Customer Service Representative to join our team.Job Description:A customer-centric role that involves providing excellent service to customers, resolving their queries, and ensuring their satisfaction with our products or services.Key Responsibilities:Respond to customer...
-
Customer Support Representative
2 weeks ago
Chennai, Tamil Nadu, India beBeeSupport Full time ₹ 80,00,000 - ₹ 1,20,00,000Job DescriptionAs a Customer Support Representative, you will be the key contact for our customers in India. Your role will be to ensure that all customer inquiries are handled professionally and efficiently.You will be responsible for managing customer orders, responding to their queries, and resolving any issues that may arise. This is an excellent...
Customer Support Representative
3 weeks ago
We are seeking a skilled Customer Support Representative to join our team. In this role, you will play a critical part in providing exceptional support to clients and resolving their issues efficiently.
Key Responsibilities:- Manage transactions according to established quality standards
- Field all incoming help requests from clients via telephone and email in a courteous manner
- Document pertinent end-user identification information, including name, department, contact information, and nature of problem or issue
- Update own availability in the system to ensure productivity of the process
- Record, track, and document all queries received, problem-solving steps taken, and total successful and unsuccessful resolutions
- Follow standard processes and procedures to resolve client queries
- Resolve client queries as per the defined service level agreements (SLAs)
- Deliver excellent customer service through effective diagnosis and troubleshooting of client queries
- Provide product support and resolution to clients by performing question diagnosis while guiding users through step-by-step solutions
- Troubleshoot all client queries in a user-friendly, courteous, and professional manner
- Maintain logs and records of all customer queries as per standard procedures and guidelines
- Accurately process and record all incoming call and email using designated tracking software
- Offer alternative solutions to clients where appropriate with the objective of retaining customers and their business
Benefits:
We offer a competitive compensation package, comprehensive benefits, and opportunities for growth and development. Our mission is to create an accessible, supportive, and inclusive work environment for all employees. We believe in creating opportunities for people with disabilities and provide reasonable accommodation throughout the recruitment and selection process.
What We Offer:
A rewarding career with opportunities for advancement, competitive salary range, comprehensive benefits, and a dynamic work environment.
