
Telecom Order Management Specialist
2 days ago
Job Description:
We are seeking a skilled Telecom Order Management Developer to design, develop, and implement solutions on the ServiceNow platform. The ideal candidate will have experience with ServiceNow Development, specifically in the Order Management for Telecom (OMT) module.
The successful candidate will collaborate with cross-functional teams to gather and analyze requirements, develop ServiceNow catalog items, workflows, business rules, client scripts, UI policies, and custom applications to meet telecom order management needs.
Key Responsibilities:
- Design, develop, and implement solutions on the ServiceNow platform, specifically in the Order Management for Telecom (OMT) module
- Collaborate with Business Analysts, Solution Architects, and cross-functional teams to gather and analyze requirements
- Develop ServiceNow catalog items, workflows, business rules, client scripts, UI policies, and custom applications to meet telecom order management needs
Required Skills:
- Hands-on development experience in ServiceNow platform
- Strong knowledge of ServiceNow Order Management for Telecom (OMT) module
- Experience in ServiceNow CSM (Customer Service Management) and/or ITSM is an advantage
- Proficient in JavaScript, REST/SOAP integrations, ServiceNow Flow Designer, and Service Portal
- Telecom domain knowledge, particularly Order-to-Activation processes, Product Catalogs, Service Requests, and Fulfillment
Benefits:
This role offers a unique opportunity to work with cutting-edge technology and contribute to the development of innovative solutions in the telecom industry.
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