
Career Advancement Coordinator
6 days ago
Job Role: We are seeking a highly motivated and detail-oriented individual to join our team as a Career Advancement Coordinator. This role will play a crucial part in managing candidate communications, verifying documentation, and ensuring that all candidate interactions are handled with professionalism and empathy.
The selected candidate will be responsible for resolving issues and enhancing the overall candidate experience. This position will involve a blend of customer support and candidate outreach, requiring strong communication skills and attention to detail.
About the Opportunity
- This is a unique chance to make a meaningful impact on the candidate experience and contribute to the growth and success of our organization.
- You will have the opportunity to work with a talented team of professionals who share your passion for delivering exceptional service.
Responsibilities:
- Be a candidate champion, addressing inquiries and resolving issues via email or chat.
- Review candidate-provided documents for completeness and accuracy, communicating clearly if additional information is required.
- Educate candidates on the documentation process, providing guidance and support to ensure they understand the requirements.
- Document candidate interactions and feedback to identify trends and areas for improvement in the candidate experience.
- Collaborate with cross-functional teams to address candidate needs and enhance the overall experience.
- Create and maintain support documentation to streamline common and recurring questions.
- Assist with tasks such as updating candidate information and informing internal teams of any escalated issues.
Benefits:
- Health Insurance: 4 lakhs sum insured, covering self, children, and spouse.
- Unlimited free tele doctor consultations with 15 different specialities for you and your family members including Mental Health.
- Work from anywhere effortlessly with our remote setup perk: Rs. 10,000.
- Earn EngageWith points for recognitions from team members, and special events like anniversaries and birthdays, which can be redeemed for various rewards and recognitions.
Skills and Qualifications:
- Candidate Support Experience.
- Excellent Communication Skills.
- Attention to Detail.
- Strong Organizational Skills.
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