SAP SuccessFactors Technical Operations Specialist

1 week ago

Tirupati, Andhra Pradesh, India beBeeHrsystem Full time ₹ 1,20,00,000 - ₹ 1,80,00,000

We are seeking a highly skilled HR professional to join our team as a SAP SuccessFactors System Support Specialist.

The ideal candidate will have hands-on experience with Compensation Worksheets, Templates, and Role-Based Permissions (RBP), as well as strong knowledge of system configuration, data integrity, and integration between modules.

Responsibilities
  • Daily System & User Support:
    • Provide day-to-day functional and technical support for SuccessFactors Compensation, Employee Central, and Onboarding 2.0 modules.
    • Resolve user issues, answer system queries, and troubleshoot data or configuration problems.
    • Monitor workflows and maintain user access, ensuring compliance with data security protocols.
  • Compensation Management:
    • Maintain and configure compensation worksheets, templates, guidelines, budgets, and eligibility rules.
    • Support annual and off-cycle compensation planning processes.
    • Ensure accurate data flow between EC and Compensation; troubleshoot mapping or logic errors.
  • Employee Central (EC):
    • Manage employee lifecycle configurations, business rules, event reasons, and workflow approvals.
    • Support position management, foundation objects, and organizational structure updates.
    • Ensure high data integrity and alignment across HR modules.
  • Onboarding 2.0:
    • Configure and troubleshoot Onboarding templates, forms, tasks, and pre-day 1 processes.
    • Resolve onboarding process failures, data mapping issues, and integration to EC.
  • Role-Based Permissions (RBP):
    • Maintain and troubleshoot role-based permission groups and roles across modules.
    • Ensure users have appropriate access based on their roles and security policies.
    • Support RBP audits, documentation, and periodic reviews to ensure compliance.
  • Integrations & Testing:
    • Monitor integrations between EC, Compensation, and Onboarding via SAP CPI or Boomi.
    • Participate in testing for quarterly SAP releases, system changes, and enhancements.
    • Validate interface files, troubleshoot data flow issues, and coordinate with technical teams.
  • Documentation & Training:
    • Maintain system documentation, SOPs, and user guides.
    • Train HR users on worksheets, templates, onboarding workflows, and security access.

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