Centre Operations Lead

2 days ago


Kota, Rajasthan, India beBeeOperations Full time ₹ 6,00,000 - ₹ 9,00,000
Lead Centre Operations

Talasha is hiring a Centre Manager for an indoor play centre and party venue in India. This fast-growing chain has over 10 centres across premium locations nationwide.

Key Responsibilities:
  • Assume leadership roles in client interactions, serving as the brand representative for all incoming enquiries and presenting sales pitches about the centre and its offerings to prospective clients.
  • Coordinate events at the center from enquiry and booking stage to complete execution, supervising various departments such as housekeeping, food and beverage, repair and maintenance.
  • Maintain day-to-day operations and running of the center.
  • Address client escalations and grievances effectively.
  • Supervise and lead staff, coordinating their daily activities.
  • Develop standardized processes around housekeeping, maintenance, food and beverage operations, and cleanliness of the center.
  • Promote efficient reporting by preparing daily and monthly MIS reports and maintaining basic accounts and petty cash for the center.
  • Cultivate strong relationships with suppliers and vendors.
Desirable Skills:
  • A minimum of 5 years' experience in sales and client-facing roles.
  • Proven experience in handling operations and leading teams.
  • Exceptional communication skills.

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