Holistic Community Liaison

2 days ago

Ellore, Andhra Pradesh, India beBeeQuality Full time ₹ 18,00,000 - ₹ 25,00,000
Quality Assurance Expert

Holistic Group specializes in creating end-to-end solutions for customers aspiring to a nature-centric lifestyle. We design, build, develop, and manage these communities to seamlessly blend with nature, offering bespoke home designs, unmatched hospitality experiences, and thoughtful solutions for senior living.

With over five years of experience in delivering successful projects, our commitment to making a nature-centric lifestyle a tangible reality for our valued customers is unwavering.

Job Summary:

This is a full-time on-site role for a Quality Executive - CRM located at Eluru, IN. The Quality Executive - CRM will be responsible for ensuring the highest standards of quality control and management in customer relationship management processes.

The role involves conducting quality audits, analyzing CRM data, and collaborating with cross-functional teams to implement continuous improvement methods. Additionally, the role includes tracking and reporting on key quality metrics and maintaining effective communication with stakeholders to ensure customer satisfaction and adherence to quality standards.

Key Responsibilities:
  • Conduct thorough quality audits to identify areas for improvement.
  • Analyze CRM data to inform business decisions and drive growth.
  • Collaborate with cross-functional teams to implement process improvements and increase efficiency.
  • Track and report on key quality metrics to measure performance and drive results.
  • Maintain open and effective communication with stakeholders to ensure customer satisfaction and adherence to quality standards.
Benefits:

This role offers a unique opportunity to join a dynamic team and make a meaningful impact on the organization's success. If you are a motivated and detail-oriented professional looking for a challenging role, we encourage you to apply.

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