Business Operations Coordinator

2 weeks ago

Chennai, Tamil Nadu, India Mizuho Full time
Company Overview

Mizuho Global Services India Pvt Ltd is a subsidiary company of Mizuho Bank, Ltd, one of the largest banks in Japan. Established in 2020 as part of Mizuho's long-term strategy, MGS handles remotely banking and IT related operations for domestic and overseas offices.

The company is driven by ethical values and supports diversity in all forms for its talent pool. MGS's development is guided by three key pillars: Mutual Respect, Discipline, and Transparency.


About the Role

As a Business Process Operations professional, you will play a crucial role in ensuring accuracy and sufficiency of information for all cases mapped to the role.

You will be responsible for reviewing inputs created by makers, identifying areas of frequent errors, guiding makers on overcoming such errors, and upgrading self and the team about deliverables, methods, procedures, and skills required for delivery.

You will also cover for other team members as a backup in situations of high volume, sudden absence, or other exceptional circumstances.


Key Responsibilities
  • Administration of Accounts - Savings, Current, Deposits, and account data static maintenance
  • Data entry for opening of bank account and uploading of documents as prescribed
  • Tracking changes needed in documentation throughout the life of any account as prescribed
  • Closure of bank account by obtaining necessary documentation and inputs as prescribed
  • Handling fixed deposit placement, renewal, and pre-closure transactions
  • Sending requests to processing team for collecting charges for transactions (wherever applicable)
  • Timely update of any static data changes and archival of documents
  • Update CKYC database for applicable clients in the relevant portal

Loans & Guarantees
  • Checking daily loan maturity and prepare interest collection for the same
  • Handling Loan drawdown, rollover, closure, and related requests from customer
  • Preparation of month-end Loan interest and ensure completion, in co-ordination with customer
  • Bank Guarantee issuance, amendment, and handle related requests from customer
  • Handling requests from customers for bilateral loan drawdown/rollover/repayment and send to Singapore Branch for ECB loans through Mumbai branch
  • Submission of necessary instructions to concerned team for RM fee on a monthly basis

Remittance
  • Handling remittance applications & other documents required for outward & inward remittances (both local & foreign currency) & send for processing
  • Checking all the details pertaining to the issue of FIRC (Foreign Inward Remittance Certificate)
  • Demand draft and Payorder issuance, cancellation, reissuance, and revalidation at the request of Customer
  • Registering and coordinate with related PICs on onboarding clients in FX retail platform

MIS generation
  • MIS / reports required to be sent to client
  • Draft reports / returns in templates required by Client for onward submission

Qualification / Skill requirements

Experience: Minimum 5 years experience (preferably 7 years) in general banking operations

Qualification: Graduate in commerce (PG in commerce is preferable)


About You

We are looking for highly motivated individuals with excellent communication skills to join our team.

If you have a passion for working on multiple projects simultaneously and are willing to learn and grow with our organization, we encourage you to apply.

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