Senior Technical Operations Manager

5 days ago

Bengaluru, Karnataka, India beBeeEngineering Full time ₹ 19,50,000 - ₹ 24,25,000

Job Overview: This role oversees the day-to-day engineering operations in a hospitality setting, ensuring smooth technical system functioning and guest comfort.

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This position involves strategic planning, team performance management, and disciplined execution of engineering processes to achieve operational excellence and contribute to guest satisfaction.

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  • Key Responsibilities:
    • Lead the engineering team, managing day-to-day operations, and ensuring the smooth functioning of all systems and guest comfort.
    • Implement preventive maintenance schedules for electro-mechanical and civil infrastructure, monitor utility consumption, and maintain cost discipline.
    • Ensure timely renewal of statutory licenses, upkeep of machine rooms, and adherence to engineering SOPs.
  • Technical Expertise:
    • Conduct department-level technical training, including DuPont-based practices, and coordinate documentation and retention of records as per audit and operational standards.
    • Investigate incidents and implement preventive measures to avoid recurrence, promoting eco-friendly practices among team members.
  • Team Management:
    • Supervise technical teams, assign responsibilities, and track daily performance; support HR in hiring, onboarding, and skill-building initiatives for engineering roles.
    • Motivate and engage staff through recognition programs and team briefings, maintaining a culture of accountability, safety, and professionalism within the department.
  • Business Acumen:
    • Track engineering expenses, highlight deviations, and ensure budget adherence; recommend cost-effective procurement of services, parts, and technical equipment.
    • Review and submit monthly reports, utility analysis, and variation reports to seniors, evaluating and supporting capital expenditure proposals related to engineering upgrades.
  • Leadership & Executive Presence:
    • Represent Engineering in management meetings, collaborate with other departments, and handle guest/resident technical complaints with professionalism and promptness.
    • Ensure participation in audits, reward programs, and company-wide initiatives, upholding brand image through consistent service quality and stakeholder communication.
  • Occupational Health & Safety Responsibilities:
    • Implement HSSE practices, ensure systematic risk assessment and mitigation, train staff in fire safety, first aid, hazard awareness, and emergency procedures.
    • Investigate and log incidents, implement corrective/preventive actions, and ensure audit compliance and readiness of Local Management System (LMS).
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Qualifications: B.E. / B-Tech in Electrical or Mechanical Engineering, 8-10 years of relevant experience in hospitality or real estate engineering operations

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