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Learning Program Coordinator

1 month ago

India AKM Global Full time
About AKM Global

We are a dynamic educational services team seeking a detail-oriented and organized professional to join our ranks.

The ideal candidate will be responsible for planning, scheduling, and managing classes, coordinating with instructors, handling payments, maintaining our social media presence, and providing administrative support.

Key Responsibilities

Class Scheduling & Coordination:

• Plan and schedule classes for children in coordination with instructors.

• Ensure accurate communication of schedules to parents, students, and instructors.

• Monitor class enrollment and adjust schedules as needed.

Instructor Coordination:

• Act as the primary point of contact for instructors.

• Assist in managing their schedules and ensuring their availability.

Payment Handling:

• Manage the collection and processing of payments for classes and services.

• Maintain accurate financial records and provide regular updates to management.

Social Media Management:

• Create, post, and manage content on social media platforms to promote programs and activities.

• Engage with followers and respond to inquiries promptly.

• Monitor social media performance metrics and recommend improvements.

Administrative Support:

• Summarize meeting discussions and distribute detailed notes to relevant parties.

• Maintain records, databases, and documentation related to classes, students, and staff.

Customer Support:

• Communicate effectively with parents and guardians, addressing any questions or concerns.

• Provide timely updates about classes, schedules, and policies.

Requirements

Essential Skills:

• Strong organizational and time-management skills.

• Excellent communication and interpersonal abilities.

• Familiarity with social media platforms and basic content creation.

• Proficiency in basic financial management and record-keeping.

• Comfortable using scheduling and payment software/tools.

Preferred Qualifications:

• Experience in an educational or customer service role is a plus.

About You

We are looking for a creative problem-solver with excellent communication skills who thrives in a dynamic environment. The salary for this position is approximately $55,000 per year, based on the location and industry standards.