
Salesforce MCI Data Analytics Lead
2 days ago
Drive the vision for advanced marketing data models, dashboards, and analytics solutions.
Key Responsibilities:
- Design, build, and optimize data models, ETL processes, and integrations in Salesforce MCI.
- Develop custom dashboards, visualizations, and reports to provide actionable insights into marketing and business performance.
- Collaborate with marketing, sales, and analytics teams to understand requirements and translate them into scalable MCI solutions.
- Manage data ingestion, transformation, and harmonization from multiple marketing platforms (Google Ads, Facebook, LinkedIn, CRM, etc.).
- Ensure data accuracy, governance, and quality across all MCI dashboards and reports.
- Work with stakeholders to track campaign performance, ROI, attribution, and customer journeys.
- Support integration of MCI with other Salesforce Clouds (Sales, Service, Marketing Cloud) and external tools.
- Stay updated with the latest Salesforce Marketing Cloud Intelligence features, capabilities, and best practices.
Must-Have Skills:
- 8+ years of total experience with at least 4+ years hands-on experience in Salesforce MCI (Datorama).
- Strong expertise in Data Modeling, ETL, and API-based integrations.
- Proficiency in SQL, Python, or JavaScript for data transformation and automation.
- Experience building complex dashboards, KPI reports, and executive summaries.
- Solid understanding of digital marketing platforms and metrics (Google Analytics, Ad Platforms, CRM, Email, Social Media).
- Strong problem-solving and analytical skills with a keen eye for data accuracy.
- Excellent communication and stakeholder management skills.
Good-to-Have Skills:
- Salesforce Marketing Cloud, Sales Cloud, or CDP Experience with BI/Analytics tools (Tableau, Power BI, or similar).
- Exposure to cloud platforms (AWS, GCP, Azure) for data handling.
- Ability to mentor and guide junior team members.
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