Documentation Expert

1 week ago

Pune, Maharashtra, India beBeeSpecialist Full time ₹ 8,00,000 - ₹ 12,00,000

Technical Documentation Specialist

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This position is responsible for creating accurate and high-quality technical documentation, including Operation and Maintenance (O&M) Manuals and Submittals, for customer orders. The role requires the ability to read and understand technical drawings, as well as interpret customer specifications and electrical/mechanical drawings.

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  • Generate user manuals for electrical gear, including O&Ms and Submittals, by understanding customer requirements and interpreting electrical drawings.
  • Use electronic tools and applications to generate customer documentation, primarily Submittals and O&Ms.
  • Develop a healthy working relationship with the US team for effective problem resolution and guidance.
  • Prepare and maintain records, reports, etc., as required.
  • Apply standard work, error proofing, application knowledge to drive continuous improvement.
  • Maintain and update internal reference materials.
  • Update process trackers in real-time to give better insight into workload.
  • Provide inputs to product marketing and engineering regarding updates to catalog information, renewal parts information, technical drawings, and other technical documentation found on the website.
  • The individual will be responsible for creating O&Ms and Submittals for low-voltage and medium-voltage products, such as residential products (load centers, breakers, group metering, and generators), dry-type transformers, switching devices (safety switches, rotary switches), molded case breakers (MCCB), miniature breakers (MCB), MCC, PCC, panelboards, switchboards, LVA, MVA, AFD, PFC, surge protection devices, etc.
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Qualifications:

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  • Graduate in Engineering (Electrical/Electronics).
  • Experience: 2-7 years.
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Skills:

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  • Understanding of business processes & systems.
  • Ability to read and understand technical drawings.
  • Ability to interpret customer specifications, electrical and mechanical drawings.
  • Microsoft Office (Excel, Word, PowerPoint), BidManager, Enovia, Vista, SharePoint, etc.
  • Solid understanding of markets (OEM, customers, and competitors) and how our products service those markets.
  • Organized and time management skills.
  • Good communication skills – written and spoken.
  • Reasoning ability.
  • Problem-solving skills.
  • Experience in interacting positively with customers.
  • Out-of-the-box thinking.
  • Ability to quickly adapt to change and successfully manage urgent/high and multiple priorities.
  • Understanding of Business Excellence Award (EBEA) requirements.

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