Senior Transformation Expert

4 days ago

Madurai, Tamil Nadu, India beBeeTransformation Full time ₹ 20,00,000 - ₹ 30,00,000

Job Title: Transformation Lead

We are seeking a highly skilled Transformation Lead to join our organization. The successful candidate will be responsible for leading cross-functional teams and driving transformation initiatives that deliver business value.

Key Responsibilities:

  • Develop and execute transformation roadmaps that align with business objectives
  • Collaborate with stakeholders to identify areas for improvement and develop solutions
  • Manage day-to-day execution of transformation initiatives, ensuring milestones are met
  • Analyze data and metrics to measure progress and success

Requirements:

  • Bachelor's degree in computer science, engineering, or relevant field
  • 10+ years of experience in change management or transformation
  • 5+ years of program management experience in a matrix environment
  • Exposure to drive complex improvement / transformation projects across multiple accounts/domains
  • Transformation / Process Re-engineering (RPA, IVR, Cognitive, Bots, Messaging, Analytics, Lean / Six Sigma)
  • Strong understanding of AI enabled Conversation Bots (Chat Bots, Email Bots, Social Bots, Knowledge Bots, etc.)
  • Experience collaborating cross-functionally within all organizational levels to build collaborative relationships
  • Strong internal client-facing skills with excellent communication, negotiation, and conflict management skills
  • Flexibility to work in shifts

Preferred Qualifications:

  • Working knowledge of the Scaled Agile Framework
  • Six Sigma Greenbelt or Black belt / PMP / OCM (Organizational Change Management) certification preferred

About the Role:

This is an exciting opportunity to join a dynamic team and make a meaningful contribution to our organization's success. If you are a motivated and results-driven professional with a passion for transformation, we encourage you to apply.

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