
IT Expert for Digital Transformation
3 days ago
Job Title: Cloud Services Manager
We seek a highly skilled and proactive professional to oversee and support our Microsoft 365 environment. The ideal candidate will have strong technical expertise, hands-on experience with M365 services, and a solid understanding of governance, security, and user adoption best practices.
Main Responsibilities:
- Administer and manage core Microsoft 365 services, including SharePoint Online, OneDrive for Business, Microsoft Teams, and the Power Platform.
- Configure and maintain SharePoint Online site collections, document libraries, lists, and user permissions.
- Oversee the lifecycle management and governance of Microsoft Teams and M365 Groups.
- Administer OneDrive policies for file sharing, synchronization, and retention.
- Deploy and support solutions using Power Apps, Power Automate, and Power Pages.
- Provide Tier 2/3 support to resolve technical issues and respond to end-user inquiries.
- Develop user guides, conduct training sessions, and create documentation to drive adoption.
- Collaborate with business units to gather requirements and deliver M365-based solutions.
- Implement and manage security, compliance, and data loss prevention (DLP) policies.
- Manage permissions and access controls across the M365 suite.
- Monitor and respond to alerts related to governance, compliance, and data breaches.
- Monitor service health, usage, and analytics using the Microsoft 365 Admin Center and PowerShell.
- Generate and present reports on platform performance, adoption, and compliance metrics.
- Design and implement workflow automation using Power Automate and SharePoint workflows.
- Support business process reengineering initiatives using low-code/no-code tools.
Requirements:
- 3–5 years of hands-on experience in Microsoft 365 administration, with expertise in SharePoint Online, OneDrive for Business, Teams, and the Power Platform.
- Deep understanding of the M365 ecosystem, architecture, and integration capabilities.
- Proficient in PowerShell scripting for M365 administration and automation.
- Familiarity with Microsoft Purview, retention policies, and data loss prevention practices.
- Excellent troubleshooting, problem-solving, and communication skills.
Preferred Qualifications:
- Microsoft certifications such as MS-700: Managing Microsoft Teams and MS-102: Microsoft 365 Administrator.
- Experience working in hybrid or multi-tenant M365 environments.
- Knowledge of Azure Active Directory, Conditional Access, and Microsoft Intune.
Skillset:
- Strong organizational and project management capabilities.
- Proactive, self-driven, and able to work independently or collaboratively.
- Ability to communicate complex technical concepts to non-technical stakeholders.
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