Software Simulation Specialist
1 day ago
We are seeking a skilled Software Simulation Specialist to join our team at CoreEL Technologies. As a key member of our engineering team, you will be responsible for helping customers solve complex engineering problems using ANSYS software products.
Key Responsibilities:- Customer Support: Interact with customers to diagnose issues and find solutions to a wide variety of increasingly complex problems, improving customer productivity and satisfaction with ANSYS Mechanical products.
- Training and Development: Instruct introductory and/or intermediate training classes on the usage of ANSYS Mechanical simulation products, expanding your expertise in adjacent products.
- Problem-Solving: Personally own the customer support experience, practice active listening skills, and respond positively to situations requiring cooperation, courtesy, and tact.
- Documentation: Track and document inbound support requests, ensuring proper notation of customer problems or issues.
To be successful in this role, you will need:
- A PhD in Mechanical Engineering or a related discipline.
- A minimum 2 years of experience in an engineering software environment.
- A minimum of 2 years of experience in the use of relevant ANSYS software or other commercial software.
- Demonstrated problem-solving skills and ability to implement numerical models to obtain practical engineering solutions to difficult problems in Structural Mechanics and composites.
- Ability to work independently and collaboratively in a diverse team environment.
- Demonstrated ability to manage multiple projects and communicate effectively with customers.
- Demonstrated skills in writing and presenting in fluent English.
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