WSO2 Switch Linux Support Expert
4 weeks ago
About the Role
As a Production Support Engineer for Linux at FIS, you will be responsible for handling inquiries and resolving issues in a timely and effective manner. This role involves working closely with customers, business analysts, and team members to understand business requirements and drive analysis and design of quality technical solutions.
Key Responsibilities
- Provide timely and effective support for production environments, diagnosing and resolving issues to minimize disruptions.
- Implement and adhere to ITIL best practices, including incident, problem, and change management.
- Assist in daily coordination of various assigned projects and handle environmental impact analysis, install plans, and operational readiness procedures.
Requirements
To be successful in this role, you will need to have 3+ years of hands-on experience in Linux, Python, scripting, and production support knowledge. Additionally, you should have a good understanding of databases and basic knowledge of tools such as Azure, Dynatrace, Splunk, NetXMS, and WSO2.
What We Offer
FIS is committed to providing a multifaceted job with a high degree of responsibility and a broad spectrum of opportunities. You will have the chance to be part of a vibrant team and build up a career on core banking/payments domain. We also offer a broad range of professional education and personal development possibilities.
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