Operations and Community Development Manager
4 weeks ago
- Guest Services: Oversee all aspects of guest services, ensuring a seamless experience from check-in to check-out, handle inquiries, complaints, and requests with professionalism and efficiency.
- Community Management: Develop and implement community-building initiatives to foster a sense of belonging among residents. Organize events, activities, and social gatherings to enhance the community experience.
- Operational Oversight: Manage daily operations within coliving spaces, including housekeeping, maintenance, and facility management. Ensure all areas are clean, well-maintained, and meet safety standards.
- Customer Service: Maintain a high level of customer service by training and supervising staff, monitoring service quality, and addressing any issues promptly.
- Vendor Coordination: Work closely with external vendors for services such as cleaning, maintenance, and supplies. Negotiate contracts and ensure all services are delivered to the highest standards.
- Budget Management: Assist in managing budgets related to operations, ensuring cost-effectiveness without compromising service quality.
- Reporting: Prepare regular reports on operations, guest feedback, and community activities. Provide insights and recommendations for improving service delivery and community engagement.
- Educational Background: Degree or diploma in Hospitality Management, Hotel Administration, or a related field.
- Experience:
- Previous experience in the hotel or hospitality industry with a focus on customer service, guest services, and/or community management.
- Experience in a coliving or shared accommodation environment is a plus.
- Skills:
- Strong interpersonal and communication skills.
- Ability to manage multiple tasks and prioritize effectively.
- Proficient in using hospitality management software and MS Office Suite.
- Customer Centric: Passion for delivering exceptional service and creating a positive living experience for residents.
- Leadership: Ability to lead and motivate a team with a focus on continuous improvement and excellence.
- Career Growth: Opportunities for professional development and career progression within the company.
- Dynamic Work Environment: Join a vibrant team in a fast-growing company where innovation and creativity are valued.
- Competitive Salary: A competitive salary package based on experience and qualifications.
management, hospitality management, operations, customer, community management, customer service, hospitality industry, maintenance, career growth, team management, leadership, communication, customer centric, innovation, creativity, competitive salary, professional development, career progression, dynamic work environment
-
Operations Excellence Manager
7 days ago
Mumbai, Maharashtra, India Wipro Digital Operations and Platforms Full timeJob DescriptionWe are seeking a highly skilled Operations Excellence Manager to join our team at Wipro Digital Operations and Platforms in Mumbai. This is an exciting opportunity for a seasoned professional with a strong background in process excellence, business improvement, and leadership.Key ResponsibilitiesFoster a culture of continuous improvement...
-
Operational Excellence Lead
3 weeks ago
Mumbai, Maharashtra, India Wipro Digital Operations and Platforms Full timeOperational Excellence LeadAbout the Role: We are seeking an experienced Operational Excellence Lead to join our Wipro Digital Operations and Platforms team.Key Responsibilities:Facilitate and lead process improvement projects using Lean and Six Sigma methodologies.Provide analytics support to business leaders onshore and offshore.Drive a culture of...
-
Mumbai Operations Excellence Leader
2 weeks ago
Mumbai, Maharashtra, India Wipro Digital Operations and Platforms Full timeJob Overview:We are seeking a highly skilled Mumbai Operations Excellence Leader to join our team at Wipro Digital Operations and Platforms. As a key member of our organization, you will play a crucial role in driving operational excellence and improving productivity goals.About the Role:The successful candidate will support aligned BU business partners in...
-
IT and Operations Manager
4 weeks ago
Mumbai, Maharashtra, India Indian Institute of Technology Bombay Development and Relations Foundation Full timeAbout the Role:We are looking for a seasoned IT and operations professional to join our team at the Indian Institute of Technology Bombay Development and Relations Foundation. As an IT and Operations Manager, you will be responsible for driving process transformation and technology integration initiatives that enhance operational efficiency and...
-
Mumbai, Maharashtra, India FyndBridge Consultants and Advisors Full timeJob DescriptionPosition Overview: We are seeking a visionary leader to serve as the General Manager of the Education Society. This is a unique opportunity to join a dynamic organization dedicated to promoting education, research, and community development.Key Responsibilities:Strategic Leadership: Develop and implement plans to achieve the society's mission...
-
Service Delivery Excellence Manager
2 days ago
Mumbai, Maharashtra, India Wipro Digital Operations and Platforms Full timeJob TitleService Delivery Excellence ManagerAbout the RoleWe are seeking an experienced Service Delivery Excellence Manager to join our team in Mumbai. The successful candidate will be responsible for leading operational performance improvement initiatives, facilitating process excellence and supporting aligned business units.Key ResponsibilitiesLead and...
-
Operations Manager
4 weeks ago
Mumbai, Maharashtra, India Seeta Tour And Travels Full timeThe ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. This role is responsible for ensuring the smooth operation of our hotel booking reservations process.Key ResponsibilitiesSystem Optimization: Establish and maintain business standards for accuracy, productivity, and...
-
Operations Manager
3 weeks ago
Mumbai, Maharashtra, India Seeta Tour And Travels Full timeRole SummaryAt Seeta Tour And Travels, we are seeking an Operations Executive to join our team in handling hotel bookings and reservations.Key Responsibilities:Domestic and International Hotel booking reservationsChecking hotel rates with vendorsManaging reservations process for bookingsCoordinating with clients for confirmationRequirementsGood call and...
-
Cybersecurity Risk Management Specialist
2 days ago
Mumbai, Maharashtra, India Cubical Operations LLP Full timeJob Title: Cybersecurity Risk Management SpecialistJob Summary:We are seeking a highly skilled Cybersecurity Risk Management Specialist to join our team at Cubical Operations LLP. The ideal candidate will have a strong background in cybersecurity, risk assessment, and compliance.Key Responsibilities:Conduct comprehensive cybersecurity risk assessments to...
-
Lead Communications Strategist
4 weeks ago
Mumbai, Maharashtra, India Ummeed Child Development Center Full timeAbout the RoleAs Head of Communications, you will be responsible for developing and implementing strategies to enhance Ummeed Child Development Center's visibility and awareness in the child development and developmental disabilities space. This role involves overseeing all awareness and branding, communications needs and marketing activities to ensure...
-
Mumbai, Maharashtra, India Awfis Space Solutions Limited Full timeRole OverviewThis role is centered on fostering strong relationships, delivering exceptional experiences, and driving business growth. The Community Manager will oversee the operations of a 15,000–50,000 sq. ft. office space, managing an annual revenue exceeding ₹40 million.Key ResponsibilitiesProfit Center Management: Ensure effective management of...
-
Operations Manager
4 weeks ago
Mumbai, Maharashtra, India Seeta Tour And Travels Full time**Job Description**We are seeking a skilled Operations Executive to join our team at Seeta Tour And Travels.The ideal candidate will have 0-3 years of experience in hotel booking reservations and be proficient in handling domestic and international reservations.Key responsibilities include checking hotel rates with vendors, dealing with reservations,...
-
Financial Operations Manager
4 weeks ago
Mumbai, Maharashtra, India Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons Hotels and Resorts, we pride ourselves on delivering exceptional experiences for our guests, residents, and partners. To achieve this, we rely on a world-class employee experience and company culture. Our team members around the world are passionate about creating memorable moments that last a lifetime. We believe that life...
-
Laundry Operations Manager
4 weeks ago
Mumbai, Maharashtra, India Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world work together to create unforgettable moments for our guests, residents, and partners.About the Role:We are seeking a...
-
Cyber Security Risk Manager
1 week ago
Mumbai, Maharashtra, India Cubical Operations LLP Full timeCyber Assessment Specialist Job OverviewWe are seeking a highly skilled Cyber Assessment Specialist to join our team at Cubical Operations LLP in Mumbai. As a key member of our cybersecurity team, you will be responsible for conducting comprehensive risk assessments and developing strategies to mitigate threats.Key Responsibilities:Develop and implement the...
-
Community Development Director
2 weeks ago
Mumbai, Maharashtra, India Orex Coliving Spaces Pvt Full timeJob OverviewAt Orex Coliving Spaces Pvt, we are seeking an experienced Property Manager to lead our property operations and create a welcoming community environment. Our ideal candidate will have a background in hospitality or coworking spaces and a passion for building vibrant communities.Key Responsibilities• Oversee day-to-day property operations to...
-
Community & Lifestyle Concierge Supervisor
4 weeks ago
Mumbai, Maharashtra, India Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a luxury hospitality company that operates a portfolio of hotels and resorts around the world. We are committed to delivering exceptional guest experiences and fostering a culture of excellence within our organization.About the Role:As a Community & Lifestyle Concierge Supervisor at Four Seasons, you will...
-
Community Engagement and Operations Lead
2 days ago
Mumbai, Maharashtra, India Awfis Space Solutions Limited Full timeAbout the RoleAwfis Space Solutions Limited is seeking an experienced Community Engagement and Operations Lead to oversee the daily operations of our office space in India. As a key member of our team, you will be responsible for building strong relationships with clients, managing revenue growth, and ensuring exceptional customer experiences.
-
Membership Community Developer
2 weeks ago
Mumbai, Maharashtra, India Soho House & Co Full timeAbout Soho House & CoSoho House & Co is a collection of members' clubs, restaurants, hotels and cinemas that cater to the film, media, fashion and creative industries.Salary: £35,000 - £45,000 per annumThe Membership Manager will receive a competitive compensation package featuring global benefits and perks. Whether you're seeking entry-level employment or...
-
Community & Lifestyle Ambassador
3 weeks ago
Mumbai, Maharashtra, India Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a global leader in the hospitality industry, known for its exceptional service and luxurious experiences. At our company, we believe that our employees are the key to delivering unforgettable moments to our guests. As a Community & Lifestyle Concierge Supervisor, you will play a vital role in ensuring...