IT Service Management Professional

3 weeks ago


India Archroma Full time

Archroma is seeking an experienced IT Service Management (ITSM) professional to join our team. The successful candidate will be responsible for overseeing the daily operations of our global ITSM process framework, ensuring efficient and effective execution of assigned ITIL processes.

This role serves as part of an ITSM team that works closely with internal teams and service provider teams to drive operational excellence and continual improvement. As a key member of our ITSM Operations team, you will be responsible for implementing and enforcing best practices, monitoring and measuring process areas, and identifying opportunities for improvement.

The ideal candidate will have a strong background in ITIL v3 or ITIL 4 Foundation certification and experience working in an ITSM role with direct responsibility for service operation and continual improvement. A Bachelor's degree from an accredited school or equivalent years of direct experience in the ITSM field is preferred.

The salary for this position is estimated at $85,000 per year, commensurate with experience.

We offer a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

In addition to your annual salary, you can expect additional compensation in the form of bonuses and performance-based incentives.

If you are a motivated and experienced ITSM professional looking for a new challenge, please submit your application for consideration.



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