
Social Media Specialist
3 days ago
We are seeking a skilled Online Presence Manager to join our team. As an Online Presence Manager, you will be responsible for managing and maintaining the online presence of our company across various social media platforms.
About The Role:This is a full-time role based in Madurai, India. The ideal candidate will have excellent written communication skills, a human, empathetic, and solution-oriented tone, as well as deep familiarity with social media platforms such as Instagram, Facebook, Twitter, and Pinterest.
Key Responsibilities:- Manage and respond to comments, messages, and mentions on social media platforms in a timely and consistent manner.
- Foster a positive brand presence by creating and curating content that resonates with our audience.
- Monitor customer reviews and user sentiment across social media platforms and address concerns in a professional and empathetic manner.
- 1-3 years of experience in community management, social media, or online reputation roles.
- Excellent written communication skills with a human, empathetic, and solution-oriented tone.
- Deep familiarity with social media platforms such as Instagram, Facebook, Twitter, and Pinterest.
- Proficiency in using social media tools such as Sprout Social, Hootsuite, Brand24, and Google Alerts.
We empower agencies and SMBs to manage their social media publishing, analytics, and social engagement while collaborating with their team and clients.
Our mission is to provide the best-in-class social media management tool that helps businesses grow their online presence and engage with their customers effectively.
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