Chief Automation Officer

2 weeks ago

Tiruppur, Tamil Nadu, India beBeeServicenow Full time ₹ 18,00,000 - ₹ 25,00,000
Job Title

A ServiceNow Specialist Role

We are seeking a skilled professional to design, develop, and implement custom applications, workflows, and integrations to support business process automation and enhancement in IT service management, IT operations management, and IT asset management.

Key Responsibilities:
  • Configure the ServiceNow platform to fit business requirements in IT service management, IT asset management, and IT operations management.
  • Develop clean, efficient, and maintainable code to support implementation.
  • Expertise in ServiceNow discovery, MID server, and CMDB, ensuring accuracy, health, and integration with discovery tools.
  • Support integrations between ServiceNow and third-party systems, ensuring seamless data flow and process automation.
  • Provide technical expertise in incident, problem, change, request, asset, and operations management within the ServiceNow ecosystem.
  • Monitor platform performance, troubleshoot issues, and recommend improvements for scalability and efficiency.
  • Document technical solutions, configurations, and standard operating procedures.
Required Skills and Qualifications:
  • ServiceNow certified system administrator required.
  • Minimum one CIS in any of the scope (IT service management, IT operations management, or IT asset management).
  • Three to six years of hands-on experience implementing and supporting ServiceNow modules.
  • Strong knowledge of CMDB, Discovery, Service Mapping, and integrations.
  • Experience with scripting (JavaScript, Glide API) and workflow automation within ServiceNow.
  • Excellent problem-solving, analytical, and communication skills.
  • Ability to work independently and collaboratively with cross-functional teams.
Benefits:

We prioritize your safety, health, and happiness through our comprehensive benefits package, which includes time to recharge, financial security, life and family support, recognition and growth opportunities, and fitness and wellness initiatives.

Join Our Team:

As a ServiceNow specialist at our company, you will be part of a team that values true and transparent relationships with employees and partners. We take pride in our work and strive to create a positive and supportive work environment.

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