Key Front Desk Professional

2 days ago


Dehra Dūn, Uttarakhand, India beBeeExecutive Full time ₹ 5,00,000 - ₹ 10,00,000
Job Title: Front Office Executive

We are seeking a detail-oriented and organized professional to join our team as a Front Office Executive. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong ability to multitask.

The Front Office Executive is responsible for processing guest check-ins, verifying guest identity, and assigning rooms. They must also set up accurate accounts for each guest and ensure rates match market codes. This role requires the ability to think critically and make sound decisions quickly, often with minimal supervision.

Some of the key responsibilities of this position include:
  • Processing all guest check-ins and verifying guest identity
  • Assigning rooms and activating/issuing room keys
  • Setting up accurate accounts for each guest according to their requirements
  • Entering Marriott Rewards information and securing payment prior to issuing room key
  • Verifying and adjusting billing, compiling and reviewing daily reports, logs, and contingency lists
  • Completing cashier and closing reports, supplying guests with directions and property information, and accommodating guest requests
  • Processing all payment types, vouchers, paid-outs, and charges; balancing and dropping receipts
  • Counting and securing bank at beginning and end of shift, obtaining manual authorizations, and following Accounting procedures

  • Front Desk Manager

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