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CMDB Data Governance Specialist

1 month ago

Bengaluru, Karnataka, India JLL Full time

Data Governance for CMDB Success

JLL is seeking a skilled Data Governance Analyst to join our team and contribute to the success of our CMDB. As a key member of our IT team, you will be responsible for developing and implementing data governance strategies to ensure data quality, consistency, and accuracy throughout the organization.

Key Responsibilities:

  • Develop and implement data governance strategies for the CMDB to ensure data quality, consistency, and accuracy.
  • Enforce data governance policies and procedures for the CMDB, ensuring alignment with industry best practices and organizational requirements.
  • Collaborate with IT teams and key stakeholders to document data ownership, data classification, and data lifecycle management for the CMDB.
  • Ensure compliance with data standards, naming conventions, and data classification schemes specific to the CMDB.
  • Maintain CMDB data governance frameworks and controls, including access controls and change management processes.
  • Conduct regular audits of CMDB data to identify discrepancies, inaccuracies, or data quality issues, and develop corrective action plans.
  • Work closely with IT service management teams to ensure the CMDB supports efficient incident, problem, change, and configuration management processes.
  • Provide guidance and support to IT teams and stakeholders for CMDB data governance-related initiatives, such as data integration, data normalization, and data mapping.
  • Provide support to business units and project teams on processes for updating the CMDB.
  • Stay informed about industry trends and emerging technologies related to data governance.

Requirements:

  • In-depth knowledge of CMDB concepts and data governance principles.
  • Familiarity with IT service management frameworks, such as ITIL or similar.
  • Experience in implementing data governance strategies and frameworks specifically for CMDBs.
  • Proficiency in using CMDB tools and technologies (e.g., ServiceNow, BMC Remedy, or similar).
  • Excellent analytical and problem-solving skills.
  • Strong communication and interpersonal skills to collaborate effectively with cross-functional teams.
  • Attention to detail and ability to work in a fast-paced environment.
  • Ability to deal with a rapidly changing infrastructure and requirements.
  • Relevant certifications, such as ITIL Foundation or CMDB Implementation Specialist, are desirable.

Location:

Bengaluru, KA

JLL is an equal opportunity employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at Accommodation Requests.