Experience Strategy Consultant

21 hours ago


Mumbai, Maharashtra, India HumanX Full time
About Us

HunanX is a leading company in the digital experience industry. Our mission is to help brands create exceptional customer experiences that drive business growth and enhance how people engage with essential services and products at scale.

We are looking for a skilled Experience Strategy Consultant to join our team. As a consultant, you will be responsible for shaping the digital experience blueprint for our clients. This is a challenging role that requires big picture thinking and the ability to shape exact CX interventions that lead to a measurable lift in KPIs.

The ideal candidate will have 4-8 years of work experience in Brand Planning, Digital Strategy, Experience Mapping, Journey Design. They should have depth in at least one of these areas and first principles thinking for the rest. Knowledge and implementation of core CX principles, including customer research, strategy and experience design mapping, are essential.

Key Responsibilities:
- Conduct research and draw insights that lead to actionable ideas and interventions for the CX Design team.
- Decode insights from user behaviour data (GA / App data / other relevant platforms) and propose meaningful data-driven recommendations.
- Conduct workshops to get diverse points of view on the table and translate the same into a meaningful brief for the Product / Experience Design teams at HumanX.

What We Offer:
- A competitive salary of $100,000 per year
- Opportunities for professional growth and development
- Collaborative and dynamic work environment

How to Apply:
Please submit your resume and cover letter to apply for this exciting opportunity.

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