Reliable Systems Expert

22 hours ago

Mangalore, Karnataka, India beBeeSite Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Description

We are seeking a highly skilled and experienced Senior Site Reliability Engineer to join our team.

This role requires ownership of availability, latency, performance, and efficiency for our SaaS application on Azure.

  • Define and Enforce Reliability Standards
  • Lead High-Impact Projects
  • Mentor Engineers
  • Eliminate Toil at Scale

This position reports to the Director of SRE.

Key Responsibilities
  • SLIs/SLOs & Contracts: Define customer-centric SLIs/SLOs for Tier-0/Tier-1 services. Publish, review quarterly, and align teams to them.
  • Error Budgeting: Run the error-budget policy with multi-window, multi-burn-rate alerts; clear runbooks and paging thresholds.
  • Gate Changes: Gate changes by budget status (freeze/relax rules) wired into CI/CD.
  • Maintain Dashboards: Maintain SLO/EB dashboards (Azure Monitor, Grafana/Prometheus, App Insights). Run weekly SLO reviews with engineering/product.
  • Incident Response: Lead SEV1/SEV2 incidents without drama: own comms, run blameless postmortems, and make corrective actions stick.
  • Engineer Reliability in AKS: Engineer reliability in AKS at scale: Harden clusters (network, identity, policy), optimize node/pod density, ingress (AGIC/Nginx); mesh optional.
  • Observability: Ensure observability that works: Metrics/traces/logs with Azure Monitor/App Insights, Log Analytics, Prometheus/Grafana, OpenTelemetry. Alert on symptoms, not noise.
  • IaC & Policy: Implement IaC & policy: Terraform/Bicep modules, GitOps (Flux/Argo), policy-as-code (Azure Policy/OPA Gatekeeper). No snowflakes.
  • CI/CD Reliability: Ensure CI/CD reliability: Azure DevOps/GitHub Actions with canary/blue-green, progressive delivery, auto-rollback, Key Vault-backed secrets.
  • Capacity & Performance: Partner with FinOps to reduce spend without hurting SLOs through capacity and performance optimization: Load testing, right-sizing, autoscaling.
  • DR You Can Trust: Define RTO/RPO, test backups/restore, run game days/chaos drills, validate ASR and multi-region failover.
  • Secure by Default: Implement secure by default: Entra ID (Azure AD), managed identities, Key Vault rotation, VNets/NSGs/Private Link, shift-left checks in CI.
  • Reduce Toil: Reduce toil: Automate recurring ops, build self-service runbooks/chatops, publish golden paths for product teams.
  • Customer Escalations: Be the technical owner on calls; communicate tradeoffs and recovery plans with authority.
  • Document to Scale: Architectures, runbooks, postmortems, SLIs/SLOs—kept current and discoverable.

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