
Store Manager Position Available
17 hours ago
Job Opportunity
We are seeking a skilled and experienced retail professional to join our team as a Store Manager.
As a Store Manager, you will be responsible for ensuring exceptional customer service standards are maintained at all times. You will greet and assist customers in a friendly and professional manner, while also maintaining a clean and organized store environment.
Key Responsibilities:
- Attend to customers visiting the store for article drop-off and collection, ensuring a seamless and efficient experience.
- Maintain high standards of store cleanliness and aesthetics, ensuring a positive shopping environment for customers.
- Manage inventory levels, ensuring accurate stock records and availability of products.
- Handle daily cash collections and prepare end-of-day financial summaries with precision.
- Follow up with customers regarding the collection of completed orders, ensuring timely resolution.
- Resolve customer concerns or grievances politely and professionally, promoting customer satisfaction.
- Maintain up-to-date records of transactions, stock, and customer interactions to ensure transparency and efficiency.
Requirements:
- Previous experience in luxury retail, customer service, or a related field is highly desirable.
- Strong verbal communication skills in English, with the ability to engage with customers confidently.
- A polite, hospitable, and solution-oriented approach to customer service.
- Basic understanding of managing cash transactions and maintaining financial records.
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
- A proactive and positive attitude towards resolving customer issues and ensuring smooth store operations.
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