Head Ethnic Wear Store Manager

7 days ago


Jamnagar, Gujarat, India beBeeRetail Full time ₹ 10,00,000 - ₹ 12,00,000

Job Title: Store Operations Manager

Location: Jamnagar, India

The Keya Seth Group of Companies is seeking an exceptional Store Operations Manager to lead our flagship ethnic wear retail store operations.

Key Responsibilities:

  • Store Management: Manage all aspects of daily store operations including opening/closing, cash handling, and POS systems. Ensure the store reflects our luxury ethnic wear identity through visual merchandising, cleanliness, and ambience.
  • Sales & Customer Experience: Drive sales to achieve and exceed monthly revenue targets. Provide personalized styling guidance for sarees, blouses, and accessories. Handle escalated customer queries, ensuring smooth exchange/return processes as per company policies.
  • Team Leadership: Recruit, train, and supervise sales staff, stylists, and support personnel. Monitor staff performance, set targets, and conduct regular team meetings.
  • Inventory & Stock Control: Oversee stock movement, replenishment, tagging, and barcoding. Maintain accurate records of saree collections and ensure minimal stock loss/shrinkage.
  • Marketing & Engagement: Execute in-store events such as festive saree showcases, draping workshops, and wedding collection previews. Coordinate with marketing for influencer visits, live streaming, and customer engagement activities.
  • Reporting & Compliance: Prepare daily/weekly sales and footfall reports. Ensure compliance with billing, GST, and company policies.

Skills & Attributes:

  • Strong leadership and people management skills.
  • Excellent communication skills.
  • Knowledge of ethnic wear fabrics, draping styles, and customer preferences.
  • Customer-first mindset with problem-solving skills.
  • Ability to thrive in high-footfall seasons (Durga Puja, weddings, festivals).

Qualifications & Experience:

  • Bachelor's degree (preferred in Retail, Fashion Management, or Business).
  • 4–6 years of experience in apparel/ethnic retail management.
  • Proven success in achieving sales targets and leading retail teams.

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