AVP - Claims Specialist

4 weeks ago


Hyderabad, Telangana, India Kshema Full time
Job Title: AVP - ClaimsAbout the Role

Kshema is seeking an experienced AVP - Claims professional to oversee the claims processing lifecycle from initiation to settlement. This role is responsible for providing claim settlement focused on efficiency, accuracy, and customer satisfaction.

Key Responsibilities
  • Lead the claims processing lifecycle, ensuring timely and accurate settlement of claims.
  • Develop and implement processes to improve claims servicing, including building a strong and robust team.
  • Collaborate with Underwriting, Actuarial, Finance, and other stakeholders to ensure knowledge sharing on market trends, legal changes, and loss developments.
  • Stay up-to-date on industry regulations and compliance requirements, ensuring adherence to legal and regulatory standards.
  • Examine claim forms and records to determine coverage in insurance policy statements.
  • Set up and create robust governance to manage claim assessment and settlement processes.
Requirements
  • 12-14 years' experience in insurance claims management.
  • Minimum 2-3 years' experience in a lead role.
  • Experience in setting up a team from scratch (preferred but not mandatory).
  • Excellent verbal and written communication skills.
Educational Qualification

MBA/CA/Agri Graduate/preferably agricultural related graduate degree.



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