Guidance Specialist

2 days ago

Alwar, Rajasthan, India beBeeStudent Full time ₹ 9,00,000 - ₹ 12,00,000
Student Guidance Specialist

We are seeking a highly motivated and experienced Student Guidance Specialist to join our team. As a key member of our sales team, you will be responsible for nurturing qualified leads into paid customers, onboard and support each student end-to-end, maintain customer relationships, and execute targeted outreach to partners, influencers, and ambassadors.

Key Responsibilities:
  • Conversion Focus: Convert qualified inbound leads to paid enrollments via phone, WhatsApp, email, and video; own the funnel from first touch to payment.
  • Onboarding Expertise: Guide students through documents, timelines, and milestones; coordinate handoffs with operations through the visa stage.
  • Customer Relationship Management (CRM) Excellence: Operate in Intercom (or similar) with rigorous pipeline hygiene, activity logging, segments/views, sequences, and weekly reporting.
  • Partner Outreach: Conduct targeted outbound to schools, counselors, influencers, and ambassadors to generate referrals and co-marketing.
  • Educational Support: Clearly explain pathways, timelines, and expectations; handle objections on fees, fit, and safety.
  • Target Achievement: Meet or exceed monthly conversion and collection goals.
  • Progress Reporting: Publish weekly dashboards on response times, contact attempts, show-up rate, conversion, and revenue collected.
  • Maintaining Integrity: Engage only consented leads; keep records accurate and complete.
Requirements and Qualifications:
  • Experience: 3–6+ years in study-abroad/education services sales for the Indian market with consistent conversions.
  • Proven Track Record: Demonstrated success in closing paid enrollments and meeting monthly targets.
  • CRM Proficiency: Intercom preferred; HubSpot/Zoho/Salesforce a plus.
  • Technical Skills: Google Workspace, WhatsApp Business, basic GA4/Clarity awareness, spreadsheets; comfort with call recording/QA.
  • Communication: Strong English and Hindi; additional Indian languages are a plus.
  • Results-Driven Mindset: Data-driven approach with command of funnel math (attempts, connects, show-ups, close rate, collection rate).
Why Join Our Team?
  • Transform Lives: Help students access world-class, low-cost education in Italy.
  • Modern Platform: Work within a streamlined, tech-enabled process.
  • Career Growth: Join a fast-growing team with clear performance paths.
  • Flexibility: Remote role aligned to IST hours.
  • Attractive Rewards: Fixed monthly payment and performance incentives.

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