
Operations Excellence Manager
11 hours ago
We are seeking a seasoned professional to oversee the complete operational engine of our revenue strategy, encompassing systems, processes, reporting, and cross-functional alignment.
Key Responsibilities
- Develop and execute a comprehensive RevOps strategy across the sales funnel and customer success lifecycle
- Oversight of the GTM systems and tools stack (CRM, automation tools, reporting platforms)
- Drive data-driven decision making through funnel visibility and reporting
- Standardize processes across the revenue cycle (lead qualification, pipeline management, renewals, etc.)
- Collaborate with functional heads to ensure metrics, data definitions, and operational workflows are aligned
- Implement and govern CRM best practices and data hygiene
- IDentify opportunities for automation and process improvements to scale operations
Required Skills and Qualifications
- 3-5 years of experience in Revenue Operations, Sales Operations, or Business Operations
- Proven track record leading cross-functional RevOps initiatives end-to-end
- Expertise with CRM systems (preferably Hubspot)
- Deep knowledge of lead-to-cash processes and funnel metrics
- Experience with reporting/BI tools such as Zoho Analytics, Power BI, or Tableau
- Strong command of Excel/Google Sheets
- Demonstrated ability to design and implement scalable processes and systems
- Ability to work directly with leadership teams, providing data-driven insights and recommendations
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