Senior E-Commerce Analyst

2 weeks ago

Morādābād, Uttar Pradesh, India beBeeBusiness Full time ₹ 15,00,000 - ₹ 20,00,000
Job Opportunity

We are seeking a skilled business analyst to play a key role in delivering consulting engagements for our clients.

The ideal candidate will have 8+ years of experience in IT business analysis, with a strong background in e-commerce and hands-on experience with Hybris Commerce. They should also possess a clear understanding of SAP Hybris Application Lifecycle Framework and be able to multitask and work under tight deadlines.

The successful candidate will be responsible for conducting one-on-one or small group interview sessions to gather required use cases, functional requirements, and technical requirements. They will provide analytical expertise in identifying, evaluating, and documenting e-commerce system requirements and procedures that are cost-effective and meet business objectives and user needs.

The role involves providing consultation to client stakeholders and business users in omnichannel-specific business topics, including product catalog modeling, inventory management, customer service, b2b customer management, b2b procurement, demand generation, promotion strategy, cross-channel commerce, and more.

The job holder will develop user requirements, functional specifications, technical specifications, data models, and process flow diagrams to communicate engagement scope to clients and delivery team members. They will also be accountable for completing assigned work within the specified time and communicating status if task delivery dates are at risk.

Main Responsibilities:

  • Conduct one-on-one or small group interview sessions to gather required use cases, functional requirements, and technical requirements.
  • Provide analytical expertise in identifying, evaluating, and documenting e-commerce system requirements and procedures.
  • Provide consultation to client stakeholders and business users in omnichannel-specific business topics.
  • Develop user requirements, functional specifications, technical specifications, data models, and process flow diagrams.
  • Accountable for completing assigned work within the specified time and communicating status if task delivery dates are at risk.
  • Work with other project delivery team members towards the resolution of business or systems issues.
  • Understand e-commerce data structures, collect product catalogue data from client business users, manipulate data for import into e-commerce system, identify data gaps, and perform product data imports into e-commerce system.
  • Provide system demonstrations and training to client business users.
  • Develop test plans, write manual/automated test scripts, and define acceptance criteria to ensure high-quality project deliverables.

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