Chief Customer Engagement Specialist

6 days ago

Mumbai, Maharashtra, India beBeeCommunication Full time ₹ 6,00,000 - ₹ 12,00,000
Customer Service Representative Role Overview

We are seeking a highly skilled professional to take on the role of Customer Service Representative.

Key Responsibilities:
  • Handle and resolve customer complaints in a timely and professional manner.
  • Research information and troubleshoot problems using available resources.
  • Collaborate with internal teams to provide efficient solutions to complex issues.
  • Monitor system performance and optimize load.
  • Email communications and follow-ups.
Required Skills and Qualifications:
  • Previous international customer service experience.
  • Excellent written and verbal communication skills.
  • Good listening skills.
  • Able to understand issues and create effective solutions.

This is an excellent opportunity to work in a fast-paced environment and contribute to the growth and success of our organization. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.

Responsibilities include responding to customer inquiries via phone, email, or chat, resolving customer complaints, providing accurate and helpful information, and working collaboratively with internal teams to achieve sales and service goals.

What We Offer:

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A collaborative and dynamic work environment.
  • The chance to work in a leading industry.

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