Digital Solutions Strategist

2 days ago

Vijayawada, Andhra Pradesh, India beBeeSolution Full time ₹ 1,25,88,000 - ₹ 2,42,17,600
Job Summary

We are seeking an expert professional to bridge the gap between customer needs and product development teams.

This role is central to ensuring solutions deliver maximum value to clients while aligning with product vision and strategic priorities.

  • Leverage customer insights to inform product roadmap decisions and drive solution design.
  • Capture business and technical requirements through workshops, training, and documentation.
  • Collaborate with cross-functional teams to define scope, delivery milestones, resource needs, and risk mitigation strategies.

Key Responsibilities:

Customer Engagement & Discovery
  • Lead customer workshops to capture needs, constraints, operational context, and success criteria.
  • Gather and document customer requirements, translating them into clear, actionable product and technical specifications.
  • Showcase product capabilities and guide customers through relevant use cases to maximize adoption and value realization.
Solution Design & Proposal Support
  • Support proposal development in collaboration with Sales and Pre-Sales, tailoring solutions to client needs and priorities.
  • Translate customer insights into actionable product requirements that inform development planning and roadmap decisions.
  • Actively participate in Agile ceremonies such as sprint planning, backlog grooming, and refinement sessions.
Issue Management & Continuous Improvement
  • Review and assess Change Requests (CRs) for feasibility, impact, and alignment with the product roadmap.
  • Help prioritize customer requests in partnership with Product Management and R&D, balancing customer value with delivery capacity.
  • Support the development team with issue root cause analysis to ensure timely resolution and maintain product quality.
Product Expertise & Cross-Team Collaboration
  • Maintain deep product knowledge, staying current with capabilities, roadmap developments, and technical architecture.
  • Collaborate across teams — acting as the voice of the customer within Product, Engineering, and Delivery organizations.

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